Welcome to Gratified Fitness. By purchasing a membership, class pack, or personal training package, you agree to the following policies. These are in place to protect your experience, your results, and the integrity of our community.

• All memberships, class packs, and personal training packages are non-refundable and non-transferable. 
• Packages cannot be shared or used by anyone other than the original purchaser. 
• Full payment is due at the time of booking unless otherwise agreed. 
• Payments may be made via credit card or direct debit. 

• All sessions are 60 minutes unless otherwise specified. 
• Sessions take place at Gratified Fitness Studio. 
• Scheduling is based on mutual availability between client and trainer. 
• While we do our best to accommodate preferred times, specific time slots are not guaranteed. 

• A minimum of 10 hours’ notice is required to cancel or reschedule. 
• Late cancellations or missed sessions will result in a forfeited session. 

• Classes must be canceled at least 10 hours in advance. 
• Late cancellations will result in: 
  • Loss of class credit 
  • $10 late cancellation fee 
• No-shows will result in: 
  • Loss of class credit 
  • $15 no-show fee 
• Repeated no-shows may result in restricted booking privileges. 

• Please arrive on time to ensure a safe and effective session. 
• Late arrivals may result in a shortened session. 
• Entry 10+ minutes late to group classes may be denied for safety reasons. 

• All packages must be used within 4 weeks of purchase unless otherwise stated. 
• Unused sessions after expiration are forfeited. 
• Memberships automatically renew every 4 weeks. 
• To cancel, you must provide 2 weeks’ notice prior to renewal. 

By training at Gratified Fitness, you agree to:

• Communicate any injuries, medical conditions, or limitations 
• Follow all coaching cues regarding form and technique 
• Train at an appropriate intensity for your body 
• Maintain respectful behavior toward staff and members 

• You are encouraged to consult a medical professional before beginning any fitness program. 
• Participation in fitness activities involves inherent risks, including injury. 
• You voluntarily assume full responsibility for your participation. 
• Trainers reserve the right to refuse service if safety is a concern. 

By participating in any services at Gratified Fitness, you:

• Acknowledge and accept all risks associated with physical activity 
• Release Gratified Fitness, its staff, and contractors from liability for injuries or damages, except in cases of gross negligence or misconduct 

• Respect all members and staff 
• Wear appropriate athletic attire and footwear 
• No harassment, disruptive behavior, or offensive language 
• Violations may result in removal or termination of membership 

Gratified Fitness is not responsible for lost, stolen, or damaged items. Please use designated storage areas.

By attending classes or sessions, you consent to photos and videos being taken for promotional use.
If you prefer not to appear in media, please notify staff prior to class.

Gratified Fitness reserves the right to update these policies at any time. Continued participation constitutes acceptance of any changes.

For questions or concerns, please contact:
lyss@gratifiedfitness.com